Because of the high volume of handmade orders we process, please allow 2-4 weeks for shipment of all orders. When you order vintage or clothing items, we do ship them as fast as possible, but sometimes our workload means a bit of a wait (which is totally worth it). Delivery time varies based on destination, weight, and shipping method.

All orders, including those with handmade items (buttons, stickers, etc.), are filled chronologically so as to be fair to everyone who orders, and usually take 2-4 weeks to be made and prepared for shipment. During exceedingly busy periods, especially the holidays, it can be longer. If you need rush shipping for any reason, email us at help@thepulpgirls.com. 

 

What shipping methods do you use?

When the item is less than 13 oz, we'll normally ship via USPS First Class, which takes about 3 - 8 business days for domestic purchases. Heavier items, above 13 oz, will be shipped via USPS Priority shipping, which should arrive within 2 - 8 days. Please allow extra time for shipping during busy times, such as the holiday season.

International shipping is normally sent via USPS First Class International, which takes 6 - 25 days to arrive, depending on your country's customs process. Priority Mail International (5 - 10 days) is available for rush purchases.

If you would like a faster shipping method, please fill out the contact form or email us at help@thepulpgirls.com and we'll hook you up!

What's your return policy?

At this time we only offer an exchange policy. Our top priority is for you to love love LOVE your stuff, so if you are unhappy with an item, please email us at help@thepulpgirls.com with any concerns. Please provide your order number, state what the problem is with your item, and give details on why you want to exchange it. Once we receive your returned items we will then send you a store credit for the amount of your purchase, minus shipping and handling! Items bought with store credit are final sale.

We provide measurements of each item so you tell if an item will fit. We measure each item lying flat, so when considering our measurements, it is very important to remember to double the bust, waist and hips!

Don't worry; it's super easy to compare measurements! Just lay an item of your own out on a flat surface, matching the fit you want. Take measuring tape or a ruler and measure the bust (underarm seam to underarm seam), waist and hips. Double your measurements to take into account the back and front of the garment. Now compare with our measurements, remembering to double our bust, waist and hips numbers as well! You can also compare length measurements (we measure from the back of the neck to the bottom), shoulder width or sleeve lengths. Message us with any questions!

 

I want to buy something, but I wish I could see the item differently! If I were to ask you for some more photos, would have be able to provide them?

Yes! If you need more photos in order to make your decision, message us use the contact form, or shoot us an email at help@thepulpgirls.com.

What forms of payment are accepted?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments, all through PayPal. If you want to use a different payment method, just email us at help@thepulpgirls.com.