Please allow 1-4 weeks for shipment of all orders. While we do ship as fast as possible, sometimes our workload means a bit of a wait (which is totally worth it). We’re only two people behind this entire thing, so we have a lot of demands on our time every day! Delivery time varies based on destination, weight, and shipping method.

During exceedingly busy periods, especially the holidays, and for hand-packed custom orders like Mystery Gift Packages, processing time can be longer. If you need rush shipping for any reason, email us at help@thepulpgirls.com. 

What shipping methods do you use?

We ship via USPS Ground Advantage for most domestic orders. Delivery time varies based on your shipping zone and the time of year. Please allow extra time for shipping during busy times, such as the holiday season.

International shipping is normally sent via USPS First Class International or via a shipping partner, which can take anywhere from 6 - 35 days to arrive, depending on your country's customs process. You may need to check with your local post office to clear any customs, as we do not have any control over a package once it is shipped.

If you would like a faster shipping method, please fill out the contact form or email us at help@thepulpgirls.com and we'll hook you up if possible!

What's your return policy?

We do not offer returns, as the majority of our products are made to order. If you have a major issue, such as receiving the wrong item or a print issue, please email us with your order number, state what the problem is with your item, and send pictures. If we determine that there was indeed an error, we will work on getting a replacement out to you as soon as possible.

We provide measurements of each item so you tell if an item will fit. Please refer to measurements when making a purchase, taking into consideration how you prefer your item to fit. For a tight fit, stay closer to your body measurements, or for a looser fit, size up.

Your Art Club subscription renews monthly to reserve your next package.

For example, if you joined in July, your July payment reserves the August Art Club. Your August renewal then reserves the September Art Club.

Because Art Club packages are mailed as letter mail, delivery times can vary, so it’s possible for your next renewal to process while your previous package is still making its way to you.

Each month’s Art Club packages are mailed at the beginning of their featured month. For example, the August Art Club ships in early August.

Art Club packages are mailed via USPS letter mail without tracking. This allows us to keep shipping FREE for our subscribers! Although uncommon, letter mail can occasionally be delayed or lost in transit. If your package seems to be taking unusually long, please reach out so we can help.